Updated: Jan 9
Do you have systems and processes in your business, do you even need them? Maybe fumbling through works for you.....or does it? - what's the clients perspective?
Your client might be getting the best product or service they can get from you, for your expertise and hopefully they will be flying high by the time they have completed their course or 1:1 or whatever service you provide.
Will they also blown away with your efficiencies with their paperwork or with the communication, did they have their own client portal perhaps that they could see and access all their information?
Systems and processes help the growth of a business and aside from that, they also enhance performance and help implement planning, creation, and operations.
So let me give you some points of how your business journey could be enhanced with using systems in your business:
◾ Your business will not only meet but SURPASS all clients expectations
◾ Your business will produce the quality service every time
◾ Your business will reduce costs through efficiencies
◾ Your business will become super organised
Now I know this is just my opinion but I truly believe these statements to be true.
Systems for me are just the building blocks, like the foundations of a house.
Imagine every client getting the exact same service with the exact same amount of communication and efficient forms and questionnaires sent and also being able to see how your business is performing all in once place. That evens blows my mind.
I am currently using Dubsado (www.dubsado.com) which I love in my business and yes it took me a while to set up but now that it is all in place, ALL of my clients get the same amazing service and THAT is important to me.
First impressions count and I always put myself in the clients shoes - will they have the best experience with me from day 1? Imagine them telling their friends and family about how great you are for the product or service you are selling and also for the amazing service and efficient paperwork provided, SO streamlined - that's free marketing.
I do feel passionately about having everything in one place, but that's maybe because it's my job and helping people create structure and be more efficient to have the time and space that they need gives me so much joy.
If you need anymore information about creating systems in your business please send me an email on email@example.com